EMUN

Shipping Policy

Thank you for shopping with EMUN. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully to understand our shipping process and delivery timelines.


1. Order Processing

  • All orders are processed within 1–3 business days after order confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Once your order is shipped, you will receive a confirmation message or email with tracking details (if available).

2. Shipping Coverage

EMUN currently ships products across India.

For international shipping requests, customers may contact us directly for availability and shipping charges.


3. Estimated Delivery Time

Estimated delivery timelines may vary depending on your location:

  • Metro Cities: 3–5 business days
  • Other Cities & Towns: 5–8 business days
  • Remote Areas: 7–10 business days

Delivery times are approximate and may be affected by courier delays, weather conditions, festivals, or unforeseen circumstances.


4. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.
  • Free shipping offers may be available during promotional periods or on eligible order values.

5. Order Tracking

Once your order has been dispatched, tracking details will be shared through email, SMS, or WhatsApp, depending on the contact information provided during checkout.


6. Delayed or Failed Deliveries

Delivery delays may occur due to:

  • Incorrect shipping address
  • Courier service disruptions
  • Natural calamities or weather conditions
  • Public holidays or high-demand periods

If delivery fails due to incorrect customer information, additional shipping charges may apply for re-delivery.


7. Damaged Packages

If you receive a damaged or tampered package:

  • Please do not accept the package if visibly damaged.
  • Contact us immediately with photos of the package and product.
  • We will review the issue and assist with replacement or support.

8. Address Changes

Shipping address changes can only be requested before the order is dispatched. Once shipped, address modifications may not be possible.


9. Contact Us

For shipping-related queries or support, please contact us:

EMUN
Email: prashant.tigga989@gmail.com
Phone: +91 6372131540
WhatsApp: +91 6371455858